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Course : ITIL® 4 Leader, Digital &IT Strategy: Certification

ITIL® 4 Leader, Digital &IT Strategy: Certification






INTER
IN-HOUSE
CUSTOM

Practical course in person or remote class

Ref. ITZ
  3d - 21h00
Price : Contact us

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Teaching objectives
At the end of the training, the participant will be able to:
Help organizations through their digital transformation by offering a structured, flexible approach
Supporting IT managers in the process of creating and implementing a digital strategy
Prepare for and take the ITIL 4 Leader DITS certification exam

Certification
The certification exam is given in French. Training delivered in French.
Remote certifications
See the certifier’s official documentation for the list of prerequisites for completing the online certification exam.

Practical details
Teaching methods
This course involves active, participatory learning. ITIL® concepts are explained, illustrated through feedback, and enhanced with group discussions.

Course schedule

1
Digital Strategy and IT Strategy

  • Emphasizing value.
  • Starting where you are.
  • Advancing iteratively with feedback.
  • Collaborating and promoting visibility.
  • Thinking and working holistically.
  • Keeping it simple and practical.
  • Optimize and automate.

2
Preparing for and taking the ITIL® 4 DITS exam

  • Review of the ITIL® 4 DITS program.
  • Questions/answers between participant and trainer.
  • Mock exam and group correction. Tips for the exam.

3
Digital concepts

  • Digital technology.
  • Digital enterprise, digital organization.
  • Digital transformation.

4
For the customer, market.

  • For operational staff
  • Internal and external focus.
  • Balanced approach.

5
Portfolio optimization.

  • Financing projects, products, and services.
  • Balancing the cost of innovation and operation.
  • Pricing models.

6
Identifying the risk, assessing risks.

  • Determining an acceptable balance between opportunity and risk.
  • Concept of innovation and key techniques.
  • Applying techniques to develop and maintain a culture of innovation.

7
The main skills required of leaders in a digital organization.

  • Approaches: Large-scale and incremental transformation, mergers and acquisitions, and individual changes.
  • POM (parallel operating model) approaches.
  • Evaluate the success of a digital and IT strategy.
Exam


Dates and locations
Select your location or opt for the remote class then choose your date.
Remote class